We hope that you love your purchase from Viva Delfina. If that's not the case, we gladly accept returns for exchanges or store credit on all unused items within 7 business days of the delivery date.
Due to the handmade and custom nature of each design, returns for a refund are not currently accepted. If you are unsatisfied with your item, you can send it back for store credit or an exchange.
- Items must be returned in their original, unused condition with tags attached. We cannot be held responsible for items lost or damaged in transit, so we require a tracking number. Insurance is recommended.
- Please allow up to 1 week for your refund to be processed. Once your payment has been refunded, you will receive an email notification.
- Shipping costs are non refundable and return shipping is the customer's responsibility.